Frequently Asked Questions

We're are a small business started by two friends, which means you get personal attention and direct communication—not corporate runaround. We genuinely care about your success and treat every project as if it were our own business.

We specialize in helping small businesses, startups, and local businesses establish or improve their online presence. From cafes to consultants, florists to law firms—if you need a great website, we'd love to help!

Absolutely! While we're based in the UK, we work with clients worldwide. Thanks to video calls and online collaboration tools, location is never a barrier to great work.

Simple websites start around £100, while more comprehensive sites with custom features range from £250-£1,000+. We provide transparent, detailed quotes after understanding your requirements—no hidden fees or surprises.

Yes, we typically require a 25%  deposit to begin work, with the remaining balance due upon completion. For larger projects, we can arrange milestone-based payments.

Website design/development is a one-time cost. If you opt for our management services, those are billed monthly with no long-term contracts—cancel anytime. 

Most websites are completed within 7-14 days from the initial consultation. More complex projects with custom features may take 3-4 weeks. We'll provide a timeline estimate after our discovery call.

We'll need your logo (if you have one), content for your pages (or we can help write it), any photos you'd like to use, and your vision for the site. We'll guide you through everything during our discovery call.

We include up to 3 rounds of revisions in our standard packages. We want you to be 100% happy with your website, so we work closely with you throughout the process to minimize the need for major changes.